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Privacy and Cookies Policy

Last Updated: 23rd May 2024

The Crux Agency Limited ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy and Cookies Policy (the "Policy") explains how we collect, use, and protect your information when you use our website (the "Site").

Information We Collect

Personal Information

When you use our Site, we may collect personal information that you voluntarily provide through contact forms or chat functionality. This information may include:

  • Name

  • Email address

  • Phone number

  • Any other information you choose to provide

Non-Personal Information

We also collect non-personal information automatically when you visit our Site. This may include:

  • IP address

  • Browser type

  • Operating system

  • Pages visited on our Site

  • Time and date of visits

How We Use Your Information

Personal Information

The personal information you provide is used solely for the purpose of contacting and identifying you. This information is processed securely via HTTPS and is not shared or sold to third parties, except for our hosting company.

Non-Personal Information

Non-personal information is used to improve our Site and to understand how users interact with it. This helps us enhance user experience and site performance.

Cookies

Cookies are small text files stored on your device when you visit our Site. We use cookies to enhance your browsing experience and to gather information about how our Site is used.

Types of Cookies We Use

We use necessary, performance, and analytics cookies on our Site. Below is a list of the cookies we use:

Necessary and Performance Cookies

Analytics Cookies

Consent

The use of cookies, except those necessary for the operation of the Site, is granted by your consent through the cookie banner. You can revoke this consent at any time by adjusting your browser.

Google Analytics

We use Google Analytics to track and analyse how visitors use our Site. The information collected by Google Analytics is anonymous and used to compile reports on website activity. This helps us improve our Site's performance and user experience. Google Analytics does not identify individual users or associate your IP address with any other data held by Google.

Data Security

We take data security seriously and implement appropriate measures to protect your personal information. All data entered on our Site is processed securely via HTTPS to prevent unauthorized access.

Contact Forms and Chat Functionality

Our Site includes contact forms and chat functionality to facilitate communication with us. Any data entered into these forms or chat functions is processed securely via HTTPS. This data is stored and used solely for the purpose of contacting and identifying the user. We do not share or sell this data to third parties, except for our hosting company.

Changes to This Policy

We reserve the right to update this Policy at any time. If we make changes, we will post the updated Policy on this page and update the date at the top. It is your responsibility to review this Policy periodically for any updates or changes. Your continued use of our Site following the posting of changes constitutes your acceptance of those changes.

Contact Information

Disabling or Deleting Cookies

You can manage your cookie preferences through your browser settings. Most web browsers allow you to:

  • View and delete existing cookies

  • Block third-party cookies

  • Block all cookies

  • Clear all cookies when you close your browser
     

For more information on how to manage cookies, visit the help section of your browser. Disabling cookies may affect the functionality of our Site and your user experience.

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Depending on your browser, further information can be obtained via the following links:

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Firefox
Internet Explorer
Google Chrome
Safari
Opera

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